Guided support
Help Center
Task-based guides organized by what you're trying to do.
10 guides
GUIDE 001
Create your SJC account
4 steps
·3 minGUIDE 002
Reset your password securely
3 steps
·2 minGUIDE 003
File a case online — step by step
6 steps
·8 minGUIDE 004
Track your case status
3 steps
·2 minGUIDE 005
Pay a filing fee with Thawani
4 steps
·3 minGUIDE 006
Request a fee refund
5 steps
·5 minGUIDE 007
Join a video hearing
3 steps
·2 minGUIDE 008
Request a hearing postponement
4 steps
·4 minGUIDE 009
Upload and validate documents
4 steps
·3 minGUIDE 010
Verify a document with QR
2 steps
·1 min